Privacy Policy
Welcome to Jewelhighs. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website.
1. Information We Collect
When you use our website, we may collect the following information:
Personal Information
- Full Name
- Email Address
- Mobile Number
- Shipping & Billing Address
- Payment Information (processed securely through third-party payment gateways)
Non-Personal Information
- IP Address
- Browser Type
- Device Information
- Pages Visited
- Cookies and Analytics Data
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and services
- Personalize your shopping experience
- Send promotional emails and offers (only if you opt in)
- Prevent fraud and maintain website security
3. Payment Security
Jewelhighs does not store your debit card, credit card, UPI PIN, or banking details.
All payments are securely processed through trusted third-party payment providers using industry-standard encryption.
4. Cookies
Our website uses cookies to:
- Remember your preferences
- Improve website performance
- Analyze visitor behavior
- Provide a better shopping experience
You may disable cookies through your browser settings, although some website features may not function properly.
5. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share information only with trusted service providers such as:
- Shipping and courier partners
- Payment gateway providers
- Marketing and analytics services
- Government or legal authorities when required by law
6. Artificial Jewellery Disclaimer
Jewelhighs specializes in artificial (fashion) jewellery.
Our products are not made from precious metals or genuine gemstones unless specifically mentioned in the product description.
Customers are encouraged to read product descriptions carefully before placing an order.
7. Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.
While we strive to protect your data, no online platform can guarantee complete security.
8. Third-Party Services
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of those external websites.
9. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal data
- Withdraw marketing consent at any time
- Contact us regarding your privacy concerns
10. Children's Privacy
Jewelhighs does not knowingly collect personal information from individuals under the age of 18.
If we become aware that such information has been collected, we will delete it promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated Effective Date.